Privacy Policy
How orvelianqero protects and manages your personal information in accordance with Australian privacy legislation
Information Collection Practices
orvelianqero collects personal information when you register for our financial education programs, subscribe to webinars, or contact us for support. We gather details like your name, email address, phone number, and educational background to provide relevant learning experiences.
Our website automatically collects technical information including IP addresses, browser types, and pages visited. This data helps us understand user patterns and improve our educational platform. We also track learning progress and course completion rates to personalize your educational journey.
Cookie Usage: We use essential cookies for website functionality and analytics cookies to measure engagement with our educational content. You can manage cookie preferences through your browser settings, though some features may not work properly without them.
Purpose of Data Processing
Your information helps us deliver quality financial education services. We process data to enroll you in courses, send educational materials, track learning progress, and provide technical support when needed.
- Course delivery and progress tracking
- Educational content recommendations
- Communication about program updates
- Technical support and troubleshooting
- Research to improve educational offerings
- Compliance with Australian educational standards
We never sell personal information to third parties or use it for unrelated commercial purposes. Your data stays focused on supporting your financial education goals.
Data Storage and Security
orvelianqero stores your information on secure servers located within Australia, ensuring compliance with local data protection requirements. We use industry-standard encryption for data transmission and storage, plus regular security audits to protect against unauthorized access.
Access to personal information is restricted to authorized staff members who need it for educational service delivery. Our team receives regular privacy training and follows strict protocols for handling sensitive information.
We retain your information for seven years after course completion to maintain educational records and provide ongoing support. Financial transaction records are kept for ten years as required by Australian business regulations.
Your Privacy Rights
Under Australian Privacy Principles, you have significant control over your personal information. You can request access to see what data we hold, ask for corrections if information is wrong, or request deletion of your records (subject to legal retention requirements).
- Access your personal information within 30 days
- Request corrections to inaccurate data
- Ask for data deletion after retention periods
- Opt out of marketing communications anytime
- Request data portability for course records
- Lodge complaints about privacy practices
To exercise these rights, contact our privacy team using the details below. We'll respond within reasonable timeframes and help you understand any limitations that might apply.
Third-Party Services
orvelianqero works with trusted service providers to deliver our educational programs. These include payment processors, email marketing platforms, and learning management systems. All third parties sign agreements requiring them to protect your information according to Australian privacy standards.
We occasionally share aggregated, non-identifiable data with research partners to study financial education effectiveness. This research helps improve educational outcomes but never reveals individual student information.
International Data Transfers
Some of our technology providers operate servers outside Australia. When international transfers occur, we ensure adequate protection through contractual safeguards and by working only with providers in countries with recognized data protection frameworks.
You'll be notified if significant changes occur to our international data handling practices. We remain committed to maintaining Australian privacy standards regardless of where data processing occurs.
Policy Updates
This privacy policy may be updated to reflect changes in our services, legal requirements, or privacy practices. We'll post updates on our website and notify active students via email about significant changes that affect their rights.
Continued use of orvelianqero's services after policy updates constitutes acceptance of the revised terms. However, we won't use your existing information in materially different ways without your explicit consent.
Privacy Inquiries
31/27 Eugenia Cct, Robina QLD 4226, Australia
Phone: +61417202376
Email: info@orvelianqero.com
For urgent privacy matters or complaints, contact us directly. We aim to resolve privacy concerns within 30 days of receipt.